Customer Journey Architect – Hybrid Tech BA (Banking)

PVH is seeking a Technical Business Analyst to bridge business and technology within a hybrid role based in Edinburgh or London. You will focus on customer journey optimisation across retail banking frameworks, translating business needs into actionable technical deliverables for Agile teams.

The role requires proven BA experience in banking, strong stakeholder engagement, and a track record of delivering customer-centric digital transformation initiatives.

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