Enabling Services Manager (Operations)

Company: West Midlands Police
Apply for the Enabling Services Manager (Operations)
Location: Birmingham
Job Description:

Job Description

Prospective Staff must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold.

Purpose Of The Role

To provide strategic and operational business management support to the operations portfolio ensuring efficient use of resources, effective performance management, and maximisation of income generation opportunities.

Business & Operational Management

  • Financial Oversight & Income Generation
  • Governance & Compliance
  • Stakeholder Management
  • People & Resource Coordination
  • Continuous Improvement & Innovation

Hours and Location

Monday to Friday 0700/0800 – 1500/1600. Located at Park Lane, B6 5DL.

Vetting

Successful applicants will be required to pass Management Vetting and Security Clearance scrutiny prior to commencing their role. This will include a full background and financial disclosure as part of the vetting process.

Medical

Successful applicants will be subject to a medical assessment which may include a drug or hearing test.

Interviews

Interviews will most likely commence towards the last two weeks of August.

Allowances

None.

Disability Confident Leader

West Midlands Police is a Disability Confident Leader – the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a ‘Disability Confident Interview Scheme’ – all candidates who declare a disability and meet the essential criteria for the role will be offered an interview. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered, selecting the candidates who best meet the essential criteria for the job.

Inclusion Vision

“Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities”.

About Us

West Midlands Police is the second‑largest police force in the country, serving the three major cities of Birmingham, Coventry, and Wolverhampton, alongside the districts of Sandwell, Walsall, Solihull, and Dudley. The force handles more than 2,000 emergency calls every day, while patrolling the streets and responding to incidents 24 hours a day, seven days a week. We have made significant improvements in reducing overall crime, improving call response times, and increasing arrest rates. This work can only continue with the right people, therefore as an employer of choice we are looking for the right people who can serve and protect our communities.

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Posted: July 13th, 2026