Position: Shift ManagerLocation: Hams Hall, CoalshillShift patterns: Monday-Friday, Day time hours (08:00-16:00). Occasional weekend and evening working requiredContract Type: Permanent (Full-Time)
Join DHL as a Shift Manager and play a key role in delivering exceptional service for our customer, Selfridges, at our dynamic Hams Hall operation. We’re looking for a driven, people focused leader who can inspire teams, maintain high operational standards, and keep our fast paced warehouse running smoothly. If you thrive in a collaborative environment and enjoy leading from the front, this is an exciting opportunity to make a real impact within the UK’s largest logistics company!
WHAT YOU’LL DO
- Managing a team of up to 3 First Line Managers
- Manage operational performance on shift to achieve agreed Key Performance Indicators (KPI’s) on productivity, quality and cost
- Complete all team performance reviews and 1-2-1’s for direct reports, accurately and within timeframe
- Working within budget to deliver customer requirements
- Develop strong management capability through effective performance management, coaching, mentoring and development of teams and individuals
- Building and maintaining effective working relationships with colleagues, stakeholders and the customer
- Take a continual improvement approach to operations
THIS ROLE WOULD SUIT PEOPLE WHO
- Previous warehouse management experience at First Line Manager/Shift Manager/Supervisor level is essential
- Experience of working within a Retail supply chain environment
- Excellent communication skills – Verbal and written
- Demonstrable record of delivering against targets for own area of responsibility
- Budget and cost management knowledge
- Customer-focused mindset, with the ability to influence decision making and share information with the direct customer and stakeholders
- Analytical skills – Running reports, sharing data
- Strong IT skills
WHY JOIN US?
- Free parking and on-site canteen
- 33 days annual leave with the option to buy additional days
- Discretionary bonus based on performance
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more
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