Key Responsibilities
We are looking for an Interim Chief of Staff to join us for an initial 6-month fixed term contract
You will have the opportunity to work on a significant transformation programme to create a high-performing, scalable operating model that is commercially effective and operationally efficient
This programme will span sales, operations, organisation design, and commercial model evolution with multiple workstreams running in parallel
This role is for an initial 6-month period, subject to further extension in line with business need
Act as a hands‑on partner to the Managing Director of our VAR business, translating transformation priorities into clear plans, milestones and deliverables
Drive delivery across transformation programmes, ensuring progress, accountability and visibility of outcomes
Take ownership of selected workstreams directly where required, acting as programme lead rather than solely coordinator
Establish and run effective governance, reporting cadence and decision‑making forums
Create and maintain programme artefacts including plans, RAID logs, action trackers and executive reporting
Hold workstream owners accountable for delivery against agreed milestones and commitments
Provide constructive challenge to senior stakeholders to ensure pace and focus are maintained
Identify and resolve risks, dependencies and blockers, supporting rapid decision‑making
Work across sales, operations, finance and HR to ensure joined‑up execution of change initiatives
Support organisational design and people change programmes, including restructuring, role redesign and workforce planning
Ensure clear, consistent and high‑quality communication across leadership teams and wider audiences
Step into detail where needed, including analysis, communication drafting and execution of practical tasks
Support the Managing Director with strategic projects, executive communications and operational problem‑solving
Key Attributes & Experience
High levels of judgement, discretion and resilience
Ability to operate credibly at senior level while remaining highly hands‑on and delivery‑focused
Excellent communication skills with the ability to produce concise, high‑quality executive materials
Background in operating businesses preferred; consulting experience beneficial but not essential
Proven experience in transformation delivery, programme leadership, Chief of Staff or senior operational roles
Experience working directly with senior executives in fast‑paced environments
Experience in technology, IT services, managed services or VAR environments beneficial
Strong experience of organisational design, restructuring and people change programmes, including sensitive change environments
Strong analytical capability with the ability to simplify complex issues and drive clear decisions
Track record of delivering complex, cross‑functional change within a commercially focused organisation
Experience within sales‑led organisations and understanding of sales performance levers
Exposure to incentive and commission structures
Experience in operating model simplification, cost optimisation or post‑acquisition integration
Experience in private equity‑backed or transformation‑led environments
Familiarity with programme governance tools and executive reporting frameworks
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