NHS Greater Glasgow and Clyde (NHSGGC)
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non‑clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
Role
This role requires a full driving licence. This is an exciting opportunity to join NHS Greater Glasgow and Clyde as a Healthcare Support Worker within the Intensive, Unscheduled CAMHS and Paediatric Liaison Service. You will work as part of a skilled multi‑disciplinary team providing essential support to children and young people experiencing mental health crisis. You will contribute to therapeutic interventions, crisis support and care planning while developing your skills in a supportive environment.
Duration, Location and Working Pattern
- Part‑time, Fixed‑Term
- Working between Stobhill Hospital and Templeton Business Centre
- Shift pattern, TBC
Key Responsibilities
- Provide high‑quality support to children and young people experiencing mental health crisis within a multidisciplinary team
- Deliver therapeutic interventions and support as identified within individual care plans
- Offer telephone triage and crisis support to patients, families and carers
- Contribute to assessment processes, care planning and multidisciplinary team discussions
- Maintain accurate and confidential clinical records in line with policy and standards
- Build effective therapeutic relationships with patients and support their recovery journey
- Liaise with health, social care and external agencies to support patient pathways and continuity of care
Qualifications and Experience
- SVQ or HNC in Health and Social Care or equivalent qualification
- Experience working within a mental health or health and social care setting
- Understanding of mental health legislation and approaches to care
- Excellent communication and interpersonal skills with ability to support distressed patients and families
- Ability to work effectively within a multidisciplinary team environment
- Strong organisational and time management skills with ability to prioritise workload
- Ability to work on own initiative with a compassionate, non‑judgemental and flexible approach
Benefits
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
- A minimum of 27 days annual leave, increasing with length of service, plus public holidays
- Member of the NHS Pension Scheme, including life insurance benefits
- Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e‑learning and classroom‑based courses
- Enhanced pay for working public holidays
- NHS discounts on a wide range of goods and services
- Confidential employee support and assistance, including counselling and psychological therapies
Flexible Working
NHS Greater Glasgow and Clyde recognises the importance of work‑life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full‑time hours can be accommodated, and where the tenure is listed as various, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
Equality and Diversity
NHS Greater Glasgow and Clyde encourages applications from all sections of the community and is committed to promoting equality, diversity and inclusion. We are proud of the diverse workforce we employ and welcome applications from across the Armed Forces Community, recognising military skills, experience and qualifications throughout the recruitment and selection process.
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