About the Team
Warwickshire County Council puts children and families at the heart of everything we do. We aim to ensure that Warwickshire’s children, young people, parents and carers receive the right help at the right time. We are passionate about supporting communities and families to build on their strengths and relationships and find their own solutions.
We are doing great work here and we need great people to join us to continue to improve the lives of local children and families. We are looking to recruit an experienced and passionate social worker to undertake the role of Advanced Social Worker in our Family Connect service. Family Connect is the point for all referrals where members of the community and professionals refer children and young people living in Warwickshire who are worried about their safety and welfare.
This is an office‑based post, although following induction there is potential for some work from home with no face‑to‑face work with children and families. There is also the requirement to support Children and Family Advisors. Now is an exciting time to be part of our team as Warwickshire begins to embed our Families First teams who support children and young people in our County. Our approach is about locality working, multi‑disciplinary and multi‑agency teams that support the whole family and building strong partnerships with local services, Health, Police and Education.
Our Offer to you includes:
- Supportive managers who provide recognition and a robust supervision policy focused on wellbeing and workload.
- Full reimbursement of Social Work England annual fee.
- A Volunteering & Wellbeing Day in addition to generous annual leave and an additional day at Christmas.
- We also offer a Refer a Friend package for some roles. Terms and Conditions apply.
About the Service and Role
On 3rd March 2025, we launched Family Connect, formally Warwickshire’s Children and Families Front Door, as part of Warwickshire’s new approach under Families First. Family Connect is designed to support children as early as possible. When concerns are raised, we prioritise conversations with professionals and families to provide earlier support and ensure they are directed to the right services in a timely way. Family Connect provides information, advice and guidance to professionals; we implement a telephone referral process alongside coaching conversations with callers who have concerns for the safety and/or wellbeing of children in the Warwickshire area. Family Connect brings together Children’s Social Care, information and advice and partner agencies into one place to facilitate early, better quality information sharing, analysis and decision‑making to safeguard children, young people and families more effectively. The Service comprises two linked hubs – the Triage Hub and the Multi‑Agency Safeguarding Hub (MASH) – which is a partnership including Warwickshire County Council, Warwickshire Police, the National Health Service (NHS), and other key partner agencies such as Education, Probation, etc.
Role responsibilities and profile
- Possess an ability to make robust and accurate decisions to ensure children and families are safe, with an embedded understanding of risk and risk management.
- Enjoy talking to people and have a natural ability to engage with families as the first point of contact from children’s services.
- Be calm and approachable and instil confidence in those who contact Family Connect.
Key Requirements
- Professional Social Work qualification.
- Social Work England Registration.
Benefits
We provide a generous pension scheme that typically includes an employer contribution rate of around 19 per cent per month. The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.
Additional Information
Warwickshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. Successful applicants will be subject to pre‑engagement checks, including a relevant Disclosure and Barring Service (DBS) check. The Fluency Duty for this role is Required – you must be able to speak and provide advice in accurate spoken English to the public.
Contact
To discuss the role please contact Shynu Thomas, Team Manager Family Connect: Shynuthomas@warwickshire.gov.uk.
Closing Date
20th July 2026
Equality and Diversity Statement
Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under‑representation in its workforce.
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