Railway Passenger Care & Assistance Specialist

Great Western Railway is seeking a part-time customer assistant at Reading station to deliver high-quality frontline service and assist passengers, including vulnerable customers. You will work as part of a team, provide travel information, and help with luggage and accessibility needs.

The role involves practical tasks, such as placing ramps for wheelchairs, staying visible across the station, and contributing to a safe journey for all customers. Training is provided.

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