Job Overview
A vacancy has arisen for an enthusiastic and experienced person to support the Service Managers in Mental Health & Learning Disabilities in the Central Area.
Main Duties of the Job
The role requires excellent secretarial and communications skills including diary management, email management, use of all Microsoft Office packages, the ability to assess situations, prioritise incoming information, address issues directly and to escalated them to the management team as appropriate. You will need the ability to act on initiative and work under pressure, to provide cover for colleagues and maintain a team working approach. An understanding of the NHS or a large complex organisation is essential. The successful candidate must have a flexible approach to work and the needs of the service and possess sufficient experience as a PA or senior administrator. In return the post‑holder will be supported in their role through training and regular supervision. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Qualifications
Essential Criteria
- RSA III / NVQ 3 Qualification or equivalent
- Diploma in Office administration or experience at Diploma level
- IT qualification or equivalent experience with Microsoft Office
- GCSE/O’Level Maths & English grade C or above
Desirable Criteria
- Ability to speak Welsh
Experience
Essential Criteria
- Experience at a high level of providing a comprehensive administrative / PA service
- Experience of setting up and using filing / IT systems
- Familiar with office procedures & deadlines
Desirable Criteria
- Previous experience of working within the NHS
Aptitude and Abilities
Essential Criteria
- Excellent communication skills
- Ability to work unsupervised and make decisions
- Organisation skills
- Ability to produce Reports
Desirable Criteria
- Confident in all aspects of office practice
- Experience of producing graphs and statistics
We are committed to promoting equality and diversity, and are proud to welcome applicants under the Disability Confident Employer scheme.
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