The Project Lead Electronic Care Records Programme will be responsible for leading the implementation, optimisation, adoption and benefits realisation of Healthcare Ireland’s Electronic Care Records (ECR) Programme across all services, ensuring successful delivery of a major organisational digital transformation initiative.
Reporting to the Group Governance, Learning and Development Manager, the postholder will provide operational leadership to ensure the successful implementation of electronic care records, supporting the organisation’s digital transformation plan and commitment to delivering safe, effective and person-centred care.
The postholder will act as the central point of coordination between operational teams, system providers, implementation partners and corporate functions, ensuring all phases of implementation are delivered safely, efficiently and in line with organisational objectives.
The role will be responsible for programme planning, stakeholder engagement, implementation governance, data migration oversight in liaison with relevant external providers, training coordination, operational readiness, system adoption and benefits realisation.
The Project Lead will work closely with staff groups, Home Managers, Regional Managers, Directorate Teams and system suppliers to ensure Healthcare Ireland maximises the benefits of digital care records and achieves sustainable improvements in care quality, clinical governance, regulatory compliance and operational efficiency.
This role supports Healthcare Ireland’s values of Quality, Innovation, Compassion and Respect, ensuring digital innovation contributes positively to resident outcomes and workforce capability.
About The Role
Duties and Responsibilities
Programme Leadership and Delivery
- Lead the implementation and delivery of Healthcare Ireland’s Electronic Care Records Programme across all services
- Develop, maintain and monitor comprehensive project plans, implementation schedules and programme milestones
- Develop, implement and maintain detailed service-level implementation plans for each home (where required), ensuring clear milestones, actions, responsibilities, dependencies and completion dates are identified
- Track implementation progress against agreed plans and provide assurance regarding completion of key implementation activities
- Coordinate implementation waves and service implementation plans in liaison with Senior Management
- Ensure project delivery remains within agreed scope, timescales and resource allocation
- Monitor programme performance and provide regular progress updates to Senior Management
- Maintain a programme risk register, ensuring risks, issues and dependencies are reviewed, mitigated and escalated appropriately through agreed governance structures
- Identify risks, issues and dependencies and implement appropriate mitigation strategies
- Oversee agreed governance arrangements to oversee implementation activity
- Chair project meetings and maintain programme documentation and action plans
- Ensure lessons learned are captured and incorporated throughout the programme lifecycle
- Monitor project expenditure and implementation costs against agreed budgets and approved project resources
Stakeholder Engagement and Communication
- Act as the primary liaison between Healthcare Ireland, system providers, implementation partners and operational teams
- Develop positive working relationships with Home Managers, Regional Managers, Senior Management and external partners
- In liaison with the Group Governance, Learning and Development Manager, hold system suppliers and implementation partners accountable for agreed deliverables, milestones and service expectations, escalating concerns
- Ensure effective communication and engagement throughout all phases of implementation
- Provide regular updates to senior management regarding programme progress, risks and achievements
- Support services through periods of organisational and digital change
- Escalate significant implementation risks and barriers appropriately.
Electronic Care Records Implementation
- Coordinate implementation activities across Healthcare Ireland services
- Support services to prepare for implementation through readiness assessments in line with Healthcare Irelands electronic implementation outline
- Ensure implementation plans are aligned with operational requirements and organisational priorities
- Coordinate system configuration and deployment activities with suppliers
- Ensure consistency in electronic recording practices across Healthcare Ireland services
- Monitor implementation progress and address emerging challenges promptly with escalation
Data Migration and Information Governance
- Coordinate data migration processes to ensure safe and effective transfer of information into electronic systems
- Ensure resident information, assessments, care plans and supporting documentation are accurately transferred and validated
- Develop quality assurance processes to verify data integrity
- Work with operational teams to resolve data quality issues
- Ensure compliance with GDPR, Data Protection legislation and Healthcare Ireland information governance requirements
- Monitor adherence to organisational policies relating to electronic record keeping
- Support the development and implementation of business continuity and system downtime arrangements to ensure safe care delivery during periods of system disruption
Change Management and System Adoption
- Lead change management activities associated with the transition to electronic care records
- Develop and implement stakeholder engagement and adoption strategies
- Establish and support Digital Champions and Super User networks across services
- Monitor system utilisation and user engagement
- Identify barriers to adoption and implement solutions to improve uptake
- Promote a positive culture of digital innovation and continuous improvement
Training and Workforce Development
- Coordinate electronic care records training programmes across the organisation
- Support the development of training resources, guidance documents and implementation toolkits
- Monitor training compliance and competency achievement
Operational Readiness and Go-Live Support
- Conduct implementation readiness assessments for each service
- Coordinate technical readiness checks and equipment deployment
- Ensure services meet agreed implementation criteria before progressing to go-live.
- Lead go-live planning and support arrangements
- Coordinate post-implementation support and stabilisation activities
- Monitor implementation outcomes and service performance during transition periods
- Ensure operational risks are escalated throughout implementation
Clinical Governance and Quality Assurance
- Ensure electronic care records support safe, effective and person-centred care delivery.
- Work collaboratively with Governance and Operational Teams to align electronic systems with organisational policies and procedures.
- Support the development of electronic assessment, risk management and care planning processes.
- Monitor compliance with documentation standards and regulatory requirements
- Provide assurance regarding implementation progress and quality standards
Continuous Improvement and Benefits Realisation
- Establish key performance indicators to measure programme success
- Monitor implementation outcomes and benefits realisation
- Evaluate improvements in documentation quality, compliance and operational efficiency
- Identify opportunities to optimise system functionality and utilisation
- Support future digital transformation initiatives and innovation projects
- Produce reports demonstrating programme achievements and organisational benefits
Leadership Responsibilities
- Act as a professional role model, promoting Healthcare Ireland’s values and behaviours
- Foster collaborative working relationships across services and departments
- Support Home Managers, Regional Teams and Senior Management throughout implementation activities
- Promote a culture of continuous learning, innovation and improvement
Contribute positively to organisational development initiatives
Required Criteria
- Degree-level qualification in Health and Social Care, Nursing, Business Management, Information Technology, Project Management or related discipline
- Evidence of continuing professional development
- Full UK Driving Licence and access to transport
Desired Criteria
- Project Management qualification
- Qualification or relevant experience in Change Management, Quality Improvement or Digital Transformation
Skills Needed
About The Company
We are passionate about providing the highest standards of care in safe, positive and flexible environments, which enable each person who uses our services to achieve their potential. We are committed to providing each employee with a fulfilling working environment, encouraging personal and professional development. We aim to be a first class, independent organisation delivering innovative, collaborative and value for money services.
Our ultimate purpose is to work with the people who use our services and their families and friends, to enable them to take control of their lives.
Company Culture
Were always on the look out for people who care, whether thats caring for our residents, or in one of our roles like laundry, kitchen, administration or maintenance.
Our passionate, ever-growing team means that youll be working with people who pride themselves on the work they do. Each of our Homes and our Head Office work together to achieve something excellent that truly makes a difference in peoples lives.
Caring for our residents is at the heart of all we do, and wed love to have you join the team.
Company Benefits
Healthcare Ireland Group is not just a workplace; it’s a community where your work has a purpose, and your contributions are valued.
If you’re passionate about making a difference and are seeking a rewarding career in healthcare, we welcome you to explore opportunities with us and help continue our legacy of excellence in care .
Retirement plan and/or pension, Employee development programs, Free parking, Competitive salary, Social Opportunities, Employee Recognition Scheme, Culture of recognition, On the job learning
Salary
£40,000.00 per year
Benefits:Retirement plan and/or pension Employee development programs Free parking Competitive salary Social Opportunities Employee Recognition Scheme
WHJS1_NI
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