Head of Maintenance

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About the Role

A residential property business is seeking an experienced and proactive Head of Maintenance to lead and develop the maintenance function across a high-quality property portfolio. You will be responsible for setting maintenance strategy, overseeing day‑to‑day operations, and ensuring properties are maintained to the highest standards of safety, quality and resident service.

This is a senior operational role combining hands‑on technical knowledge with leadership, budget control and contractor management.

Key Responsibilities

• Lead all planned, preventative and reactive maintenance across the residential portfolio
• Develop and implement maintenance strategies, standards and performance targets
• Manage in‑house maintenance staff and external contractors
• Oversee maintenance budgets, cost control and procurement of services and materials
• Ensure full compliance with health & safety regulations and statutory requirements
• Carry out regular property inspections and condition surveys
• Plan and deliver refurbishment, upgrade and lifecycle works
• Work closely with property managers and senior leadership to support operational objectives
• Resolve complex maintenance issues efficiently and professionally
• Produce reports on performance, costs and risks

What We’re Looking For

• Strong experience leading maintenance or facilities operations within residential or property environments
• Excellent technical knowledge of building fabric, services and compliance requirements
• Proven ability to manage teams, contractors and suppliers
• Strong organisational and problem‑solving skills
• Commercial awareness with experience managing budgets
• Confident communicator with a customer‑focused approach
• Ability to prioritise effectively in a fast‑paced environment
• Full UK driving licence preferred

Desirable

• Qualifications in building maintenance, facilities management or construction
• Experience managing high‑value or premium residential properties
• Knowledge of planned preventative maintenance systems

What’s on Offer

• Senior leadership role within a growing residential property business
• Responsibility for shaping maintenance standards and service delivery
• Competitive salary and benefits package
• Long‑term career progression opportunities
• Supportive and professional working environment

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