Company: SoftwareOne
Location: London
Job Description:
SoftwareOne is seeking a senior ServiceNow ITSM Business Process Consultant to lead current-state discovery, re-engineering workshops, and analysis sessions. You will design solutions that improve efficiency and effectiveness across ITSM processes and liaise with process owners to drive operational excellence.
You will guide requirements workshops, document and verify needs, and translate them to the development team while mentoring a team of analysts.
#J-18808-Ljbffr…
Posted: July 14th, 2026