Engineering Shift Manager

Position: Engineering Shift ManagerLocation: Stoke on Trent (ST4 4EX)Shift patterns: 3 on 3 off. Rotational Day and Night shifts (06:00-18:00 and 18:00-06:00)Contract Type: Permanent (Full-Time)

Responsibilities

• Manage a team of up to 15 people (Engineers, Maintenance colleagues and Jam fixers).
• Oversee engineering performance targets on shift to achieve agreed KPIs on productivity, quality and cost.
• Complete all team performance reviews and one‑to‑one meetings for direct reports within the required timeframe.
• Ensure all plant and equipment are maintained in accordance with site‑approved maintenance schedules and relevant legal standards.
• Proactively and reactively address maintenance requirements, identify root‑cause analyses of repetitive issues.
• Ensure fault escalation is communicated in a timely manner to Operations teams, including estimated time of recovery during breakdowns.
• Accurately record all data required for systems analysis and reporting and document repairs to correct any issues.
• Develop strong management capability through effective performance management, coaching, mentoring and development of teams and individuals.

Qualifications

• Previous engineering experience is essential.
• Previous people management experience within a Supply Chain/Logistics environment is essential.
• Level 3 City and Guilds or BTEC ONC in Mechanical / Electrical Engineering is essential.
• Automation and/or heavy machinery experience desirable.
• Excellent communication skills – verbal and written.
• Ability to work in a pressurised environment ensuring all targets are constantly monitored.
• Adaptability to an ever‑changing environment and a dynamic approach to process change.

Benefits

• Free parking and on‑site canteen.
• 33 days annual leave.
• Generous pension scheme: 8% employer contribution, 4% employee contribution.
• Free confidential 24/7 GP consultations.
• Hundreds of retail and lifestyle discounts.
• Affordable loans, savings schemes and free mortgage advice.
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more.

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