Security Officer

Main Duties & Responsibilities

• Adhere to company policies and procedures at all times, including H&S policies and HR policies.
• Manage own workload efficiently and find balance between responsibilities on the floor during service and office administrative work.
• Communicate well within the team and other departments across the hotel.
• Be hands‑on, enthusiastic and self‑motivated.
• Show genuine care about guests and their very own preferences.
• Risk assessment and operational duties:
• Ensure all positions are covered.
• Identify and assess potential security risks within the hotel.
• Ensure all occurrences, incidents and accidents are fully recorded.
• Handle difficult or disruptive situations professionally.
• Conduct regular safety inspections of fire exits, alarms and equipment.
• Manage emergency and access control systems such as fire alarm systems, refuge call points, locations of all fire extinguishers, fire exits and staircases.
• Maintain intruder alarms and access control to all areas.
• Monitor CCTV.
• Respond promptly to any incidents, alarms and emergencies to protect persons from further harm.
• Provide first aid and coordinate with emergency services if necessary, documenting all actions.
• Investigate and complete detailed reports with all documentation to be reported to the Security Manager.
• Conduct regular safety inspections and monitor emergency tools for optimal readiness.
• Support the hotel in achieving its vision and uphold the company values and non‑negotiables.

Benefits and Compensation

• £750 Refer a Friend Scheme
• 50% Employee discount in F&B outlets
• Pension scheme
• Wagestream
• Complimentary family meal and quality coffee/hot drinks while on duty
• Growing team with great training and progression opportunities
• Paid breaks and annual leave
• Good work/life balance
• Your birthday off (paid) after one year of service
• Hotel discount
• Hilton worldwide discount
• Private health care
• Experience Stay – breakfast included
• 5 days of paid sick leave for every rolling 12 months
• Additional holiday for each completed year of service

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