Project Support Officer

Hybrid working (40-60% of your time spent in the office), Private Healthcare

Contract Type:

Permanent

We’re looking for a Project Support Officer to help us connect with schools, support our partners and make sure our programmes run smoothly from first contact to final delivery.

If you’re organised, people-focused and thrive in a fast-paced environment, this is your chance to play a key role in creating life-changing opportunities for young people.

What you’ll be doing

This is a varied role where no two days are the same. You’ll be at the heart of our programme delivery, building relationships and keeping everything on track:

• Identifying and engaging schools that meet funder requirements, through research, outreach and relationship‑building
• Speaking with teachers to promote our free STEM activities, including STEM Days, Think Kits and student opportunities
• Building strong, lasting relationships with schools and STEM leads
• Supporting funded projects by coordinating school lists, tracking progress and ensuring all requirements are met
• Liaising with companies, volunteers and STEM ambassadors to support programme delivery
• Managing logistics for STEM Days, including booking deliverers and ensuring everyone has the information they need
• Maintaining accurate records in our CRM system and keeping data up to date
• Preparing reports and impact data to share with funders

You’ll play a key part in making sure our programmes reach the right young people and deliver real impact.

About you:

• Strong communication skills, especially over the phone
• A confident, professional approach when building relationships
• Good organisational and administrative skills
• Experience working in a fast-paced environment and managing multiple tasks
• A target-driven or sales-oriented mindset
• Attention to detail and a commitment to high-quality work

Bonus (but not essential)

• Experience in outbound sales or customer engagement
• Experience using a CRM system (e.g. Dynamics 365)
• Knowledge of the UK education system
• Understanding of data protection and GDPR

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