Senior IT Systems Engineer: End-User & Automation Lead

Palo Alto Networks is seeking an experienced Senior Service Desk / Field Engineer to join our IT Service Desk team. You will serve as a technical expert and contributor to end‑user support, workspace technology services, and automation initiatives.

Responsibilities include leading resolution of high‑impact issues across desktop, network, and SaaS, managing Google Workspace, endpoint devices, Zoom/Slack, Okta/CyberArk, and VPN, and developing automation scripts.

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