Infrastructure Engineer
Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.
DWP Digital’s mission is to build and maintain digital solutions used by almost every UK citizen. DWP is the UK’s largest government department, supporting millions of people through the pay of over £195bn a year. We use fresh ideas and leading‑edge technology to build and maintain solutions in a large enterprise environment.
Qualifications & Skills
- Documented design experience: Proven exposure and experience producing and updating clear, accurate High‑Level Designs, Low‑Level Designs, installation and operational documentation for enterprise infrastructure or desktop services.
- Experience of managing pre‑prod, dev and test environments.
- Modern endpoint management at scale: Hands‑on engineering or operational experience with Microsoft Intune, Windows Autopilot, Windows 10/11, and Microsoft Defender for Endpoint in a large enterprise environment (10,000+ users).
- Core cloud and identity infrastructure: Practical experience supporting or engineering core services including Azure, Entra ID (Azure AD), Conditional Access, and on‑prem Active Directory (DNS, DHCP, GPO).
- Live service change and support: Experience delivering and supporting technical change in a live service environment, including impact assessment, implementation, and post‑change validation, alongside incident & problem management related activities.
- Enterprise service delivery experience working in a large, multi‑supplier or multi‑team environment, understanding dependencies, governance, and shared accountability.
- Desktop and application management: Experience with software deployment and desktop management in an enterprise setting, including troubleshooting and lifecycle management.
Responsibilities
You will deploy updates, applications and solutions into live environments, act as a technical expert for complex 3rd line issues, and support cloud‑first technologies including Microsoft Intune, Autopilot, Entra ID, Defender for Endpoint and Windows 11. This varied, fast‑paced role spans service support, project delivery, technology implementation and continuous improvement. You will collaborate across Digital, contribute to the introduction of new technologies, and help drive the future direction of desktop services.
Location & Workstyle
You’ll join us in one of our digital hubs in Manchester or Blackpool, whichever is more convenient. We work a hybrid model, spending some time working at home and some time collaborating face‑to‑face in a hub.
Pay & Benefits
Competitive pay up to £52,442.
Pension: You’ll receive a civil service pension with employer contributions worth 28.97%, roughly £12,000 per year.
Holidays: A generous leave package starting at 26 days and rising to 31 days over time. You can also take up to 3 extra days off a month on flex‑time. All usual public holidays are included.
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