Service: Customer Support Services – ICT
Closing Date: Tuesday 28th July 2026
Argyll and Bute Council’s ICT Department are seeking an Engineer within the ICT Desktop Team. This is a permanent full-time post, working 35 hours per week (Monday to Friday 9am – 5pm) and is fully office based in The Graham Williamson IT Centre, Helensburgh with a requirement to have access to a car/pool car to travel to ICT supported sites across Argyll and Bute. This is an exciting role working within a dynamic team with a strong focus on customer service.
You must have up to date experience and strong skills centring on Microsoft operating systems, desktop applications and Microsoft 365 environment. Ideally, you will have experience in scripting and remote support along with excellent customer service experience and overall strengths in technical, troubleshooting and communication skills in addition to supporting and deploying to site Laptops, iPads and Chromebooks.
You will have a minimum qualification at HNC level in an IT discipline along with at least 2 years experience of working in a similar role, particularly supporting users within a large MS domain.
Applicants should note that:
- The post-holder will be expected to travel efficiently and effectively between various work locations within Argyll and Bute and beyond to meet the operational requirements of the Service
Benefits
- Competitive salary
- Pension scheme
- Generous leave entitlement
- Cycle to work scheme
- Discounts on gym memberships and leisure centres
- Wellbeing initiatives
- Opportunities for learning and career growth
Diversity and Inclusion
We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging.
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