Job Title: Student Services Manager
Location: Across Lowestoft & Great Yarmouth Campuses
Hours: 37 hours per week
Contract: Permanent
Salary: Band L Point 36 £40,630.09 – Point 41 £46,675.20 per annum (dependent on qualifications and experience)
Overview
Are you passionate about supporting students in achieving their ambitions and thriving throughout their college journey? East Coast College is seeking an experienced and inspiring Student Services Manager to lead our Student Services provision across all campuses. This is an exciting opportunity to play a key role in shaping the student experience, leading a dedicated team that delivers outstanding careers guidance, wellbeing support, student engagement and enrichment activities.
Key responsibilities
- Lead the Student Services provision across all campuses.
- Manage a dedicated team delivering careers guidance, wellbeing support, student engagement and enrichment activities.
- Shape the student experience and drive programs that support student success.
Qualifications & Experience
- Strong leadership skills.
- Passion for student wellbeing and success.
- Experience within education.
- Understanding of careers programmes and partnerships.
- Commitment to Safeguarding.
- Minimum Level 2 or equivalent in English and maths (must be able to evidence this qualification).
Benefits
- 43 days holiday FTE (including bank holidays).
- Generous Pension – 18.6% Employer Contribution.
- Free gym and swim membership.
- Discounted access to campus salon and restaurant.
Legal & Compliance
- Post is exempt from the Rehabilitation of Offenders Act.
- Applicants will be required to undergo an Enhanced DBS check (or Enhanced DBS with barred list).
- Applicants must provide a criminal conviction declaration if shortlisted.
- Workers are required to comply with Data Protection policies.
East Coast College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and we therefore expect all staff, visitors, and volunteers to share this commitment.
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