Hybrid IT Service Delivery Manager – Proactive, Data‑Driven

Holland & Barrett in the United Kingdom is seeking a Service Delivery Manager to lead the delivery of high-quality IT services across IT Operations, ensuring service levels and performance. The role is hybrid, with office presence in Nuneaton or London twice weekly and strong partnerships with business stakeholders and technology partners.

You’ll drive continual service improvement using data, manage incidents and changes, oversee suppliers, and produce meaningful reporting to inform decision

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