About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. When you join our team, you’ll enjoy:
- Our commitment to diversity, as the largest minority- and woman‑owned enterprise in the U.S.
- Continuous professional growth and leadership opportunities.
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
- World‑class facilities and the technology you need to thrive – in our offices or yours.
Job Summary
The Data Analyst collaborates with SHI management to support data‑driven requests and initiatives, conducting data collection, analysis, and performance tracking across various segments. This role involves generating and merging reports from multiple databases, writing PowerBI reports, and performing ad‑hoc analysis to identify opportunities and develop scenarios. The Data Analyst will assist with business cases, deliver monthly and quarterly reporting on financial and operational KPIs, and work closely with stakeholders to enhance data for analysis and performance management.
Role Description
- Collaborate with SHI management to support numerous requests and project initiatives, including from other SHI departments, based on data.
- Collect and analyze activity data, including forecasts across various segments and milestones.
- Track and detail activity and performance against goals, forecasts, and the plan.
- Account mapping by locating the appropriate salesperson for an assigned list of leads.
- Generate reports from multiple databases/data sets and merge into spreadsheets and/or database.
- Write reports in PowerBI for reporting and performance management.
- Analyze, interpret, format, and summarize data for management review.
- Work with stakeholders to obtain, validate, and enhance data utilized for analysis and performance tracking.
- Perform ad‑hoc analysis that aids in identifying opportunities, creating assumptions, and developing scenarios.
- Assist with business cases defined with clear scope, intended outcomes, quantifiable benefits, and expenses.
- Monthly and quarterly reporting focused on the entire portfolio of initiatives, including:
- Financial performance: measure expense and savings on a profit and loss statement (P&L), cash flow impact, working capital impact, or productivity benefit.
- Operational KPIs: track hours saved, utilization, number of instances, etc., depending on the project.
- Commentary: work with initiative owners to identify drivers for the month, quarter, and future outcomes.
Behaviors and Competencies
- Analytical Thinking: apply critical thinking to analyze data, identify patterns, and make basic inferences.
- Data Analysis: identify patterns and trends, propose hypotheses, and use statistical techniques to test them.
- Data Literacy: identify relevant data sources, collect data, and use basic tools to interpret and report findings.
- Critical Thinking: analyze and interpret data to inform decision‑making, and propose solutions based on logical reasoning.
- Attention to Detail: identify errors or inconsistencies in work and make necessary corrections.
- Communication: effectively communicate complex ideas and information, and adapt communication style to the audience.
- Problem‑Solving: identify problems, propose solutions, and take action to resolve them without explicit instructions.
- Technical Expertise: apply technical knowledge and skills effectively in most situations, with occasional guidance.
- Time Management: use time effectively and improve task prioritization and deadline management.
- Continuous Improvement: identify moderate areas for improvement and implement moderate changes.
Skill Level Requirements
- Database management and reporting skills – Intermediate
- Strong organizational skills – Intermediate
- Experience with customer relations and satisfaction – Intermediate
- Ability to multitask and complete tasks with efficiency and accuracy – Intermediate
- Ability to follow direction while working individually and in a team environment – Intermediate
- Ability to accept, understand, and learn from management feedback – Intermediate
- Ability to work effectively within all levels of an organization, both internally and externally – Intermediate
- Strong negotiation skills with the ability to influence stakeholders – Intermediate
Other Requirements
- Bachelor’s degree or equivalent experience required.
- 2‑4 years of experience in a data and analysis‑related field.
- Advanced knowledge of Microsoft Excel & Access for reporting and database management.
- Proficient with Microsoft Office applications.
- Working knowledge of finance concepts, principles, and practices preferred.
SHI UK is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We encourage applications from all qualified candidates and are dedicated to providing a fair and accessible recruitment process.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
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