Hybrid Claims Team Leader: AI-Driven Ops & Coaching

Marsh Risk in Norwich is seeking a Team Leader for the FinPro National Claims team. The role combines hands-on leadership with process improvement and stakeholder engagement in a hybrid office-based setting, requiring in-office presence at least three days per week.

You will drive best practices, develop team capability, and implement new initiatives to enhance outcomes for colleagues and clients. A blend of data-driven decision making and strong communication will be essential.

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