Clinical Team Leader

Overview

Norfolk and Suffolk NHS Foundation Trust is one of the largest providers of Talking Therapies services in the country and is currently looking for a Clinical Team Leader to support the operational leadership of the service, at Step3 (High Intensity). The role operates within a data‑led, place‑based model that brings therapy closer to the local population and supports a broad portfolio of clinical specialisms, including perinatal, trauma and long‑term conditions.

Responsibilities

• Collaborate with the Senior Leadership Team to develop a high‑quality, responsive and accessible service, advising on psychological and organisational matters.
• Provide line‑management and caseload supervision to professional staff in a busy, high‑volume clinical environment.
• Deliver psychological therapies face‑to‑face and online, and support staff in attending hubs and delivery sites, participating in training and service activities.
• Participate in regular supervision to ensure quality delivery and maintain professional development and wellbeing.
• Contribute to the ongoing programme of development and improvement, including clinical audits, service evaluation and personal performance appraisal.
• Manage day‑to‑day operational aspects of service delivery, monitor team contributions to organisational objectives, and maintain compliance with key performance indicators.
• Allocate work to relevant services, monitor team performance and deputise for the Deputy Service Manager as required.
• Possibly hold a client caseload if trained and accredited in Talking Therapies modalities.
• Maintain professional governance and leadership within the area, supporting staff visibility with a minimum of three face‑to‑face days on site.

Qualifications

• Post Graduate Diploma in Cognitive Behavioural Therapy, accredited by BABCP.
• Post Graduate Diploma in Counselling, accredited by BACP.
• Nursing degree or equivalent, including Dip OT or Core Profession.
• ILM certificate in management or equivalent.

Experience & Skills

• Demonstrated knowledge of mental health practice from prior experience.
• Experience providing leadership in a mental‑health care environment.
• Strong analytical, problem‑solving and decision‑making skills.
• Ability to travel independently to support staff across multiple locations.

Benefits

• Generous annual leave starting at 27 days per year.
• NHS pension scheme.
• Access to various Trust benefits and ongoing training.
• Robust line‑management supervision and professional development opportunities.
• Involvement in a data‑led, place‑based model that integrates therapy with local acute healthcare providers.

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