Stock & Admin First Line Manager

Job Overview

Pay Rate: £30,000 – £32,426.94 (dependent on experience)Grade: RCS NContract Type: Permanent (Full-Time)Shift patterns: 37.5 hours per week, Monday – Friday 7am – 3pmLocation: Burton‑upon‑Trent – DE13 0BBJoin our Burton‑upon‑Trent, Stretton site as a Stock & Admin First Line Manager, where you’ll lead a high‑performing team within a fast‑paced alcohol logistics operation.

Responsibilities

• Lead and develop a team of Stock & Administration Clerks and Super Users, allocating workloads, monitoring performance, and managing all people‑related activities including 1:1s, wellbeing reviews, absence management, disciplinary processes, and health & safety compliance.
• Drive employee engagement and foster a positive team culture by supporting Employee Opinion Survey (EOS) action plans, promoting continuous improvement initiatives, and encouraging colleague development and wellbeing.
• Oversee stock control and inventory accuracy, ensuring system integrity across goods receipt, despatch, reverse logistics, stock adjustments, and stock loss investigations to maintain operational excellence and customer service levels.
• Support the Stock Manager with the day‑to‑day management of the stock function, delivering KPI reporting, ensuring compliance with HMRC requirements, and acting as a key liaison between internal departments, customers, and external stakeholders.
• Manage inbound inventory and stock‑related queries, investigating shortages, pick discrepancies, and delivery issues, providing root cause analysis and feedback to the wider network to drive process improvements and stock accuracy.

Qualifications

• Proven people‑management experience within a warehouse, logistics, or supply‑chain environment, with the ability to lead, motivate, and develop teams to achieve operational and customer objectives.
• Strong stock control and inventory management knowledge, ideally gained within a stock‑focused role, with experience of investigating discrepancies, stock loss, and driving inventory accuracy.
• Strong IT skills, including Microsoft Office applications, particularly Excel, with experience using VLOOKUPs, Pivot Tables, and data analysis/reporting; experience of Warehouse Management Systems and Warehouse Control Systems (WCS) is essential.
• Excellent communication and stakeholder management skills, with the ability to build effective relationships, influence outcomes, and work collaboratively with colleagues, customers, and wider network teams.
• Passionate about colleague engagement and creating a positive team culture, with experience of supporting Employee Opinion Survey (EOS) initiatives and implementing actions that drive team performance, wellbeing, and continuous improvement.

Benefits

• Generous pension scheme with 8% employer contribution and 4% employee contribution.
• Free confidential 24/7 GP consultations.
• Hundreds of retail and lifestyle discounts.
• Affordable loans, savings schemes and free mortgage advice.

About the Company

We’re the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

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