HR and Workforce Transformation Consultant

Consultant – People and Change Team (London, United Kingdom)

Role Summary

We create design and deliver workforce and organisational transformation initiatives, responding to changing business needs, digital disruption, and the impact of AI. These roles are about developing solutions across talent, skills, technology, and culture, enabling organisations to build future‑ready workforces and drive sustainable change.

Responsibilities

• Workforce Transformation Delivery: support the design and implementation of workforce and skills transformation programmes, including operating model change, workforce planning, and organisational design.
• Career Pathways & Talent Management: contribute to the development of career frameworks, succession planning approaches, and talent strategies that align workforce capability with business objectives.
• HR & Workforce Technology Advisory: support the selection, implementation, and optimisation of HR and workforce technologies (e.g., Workday), ensuring alignment with people processes and user needs.
• Skills & AI‑Driven Transformation: analyse workforce skills gaps and contribute to strategies that address emerging capability needs in the context of automation, AI, and digital transformation.
• Workforce & People Analytics: use data and analytics to generate workforce insights, track performance, and inform strategic decision‑making (e.g., retention, performance, diversity).
• Business Change & Adoption: support change management activities, including stakeholder engagement, communications, and adoption planning to embed new ways of working.
• Leadership & Culture: contribute to the design and facilitation of leadership and cultural interventions that enable behavioural change and drive organisational performance.
• Stakeholder Engagement: build strong working relationships with client stakeholders, collaborating across multidisciplinary teams to deliver high‑quality outcomes.

Qualifications

• Experience in consulting, HR transformation, workforce strategy, or organisational change roles.
• Demonstrated experience in at least two of the following areas:
  • Career Pathways & Talent Management
  • HR / Workforce Technology (e.g., Workday)
  • Skills & Workforce Transformation (incl. AI impact)
  • Workforce / People Analytics
  • Business Change / Change Management
  • Leadership & Culture design or facilitation
• Strong analytical and problem‑solving skills, with the ability to translate data into actionable insights.
• Ability to support delivery of client‑facing projects in complex environments.
• Strong verbal and written communication skills – able to have difficult conversations and to write clearly for different audiences.
• Collaborative mindset with the ability to work across teams and disciplines.

Desirable Experience

• Experience in large‑scale transformation programmes (public or private sector).
• Knowledge of workforce planning methodologies and operating model design.
• Familiarity with change management frameworks (e.g., ADKAR, PROSCI).
• Experience using people analytics tools (e.g., Power BI, Excel modelling).
• Professional certifications (e.g., CIPD, PROSCI, PRINCE2, Agile).
• Experience working in government, defence, or regulated environments.

Key Attributes

• High levels of emotional intelligence and experience working with a range of stakeholders so you can adapt your approach to different client and organisational contexts.
• A collaborative and enthusiastic style, with flexibility to work on diverse challenges in small, cross‑functional, or large teams.
• Strong analytical thinking and problem‑solving skills with an ability to deliver practical results.
• Excellent written and oral communication skills that enable you to translate complex digital concepts into clear, human‑centred messages.
• The ability to build trusted relationships quickly with colleagues, clients and senior stakeholders.
• A forward‑thinking mindset with a strong interest in the future of work, AI, digital transformation, workforce strategy and people analytics.

Benefits

• Health and lifestyle perks, including private healthcare.
• 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days.
• Generous company pension scheme.
• Opportunity to get involved with community and charity‑based initiatives.
• Annual performance‑based bonus.
• PA share ownership.
• Tax‑efficient benefits (cycle‑to‑work, give as you earn).

Equality, Diversity & Inclusion

We’re committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity or expression, political belief, veteran status, or any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups.

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