Senior SaaS Customer Success Manager–Key Accounts Growth

EcoOnline in the United Kingdom seeks an experienced Customer Success professional to nurture and grow relationships with Enterprise and Mid‑Market clients. You will map accounts, identify stakeholders, and manage renewals, invoicing escalations and client reviews.

Lead with a consultative selling approach, develop value-driven roadmaps, and collaborate to drive net revenue retention across key accounts. Strong MS Office and CRM skills, plus C‑suite relationship experience, are essential.

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