Service Advisor

We are searching for a Service Advisor for our Bristol North dealership.

We are looking to recruit a Service Advisor to join our busy Aftersales team in Bristol (Patchway) and you must be enthusiastic, outgoing and a process driven individual who puts customer service at the forefront of all they do.

As a Service Advisor at Drive Motor Retail, you will be the first point of contact for our valued customers. You will play a vital role in delivering exceptional service, assisting customers with their vehicle service requirements, and ensuring their experience with us is smooth and hassle-free.

• Basic Salary of £28,000 – Potential earnings are un-capped but are averaged at £37,000+ per annum.
• Our top earners are averaging around £1000 bonus achievement per month.
• Monday – Friday 8am – 6pm, 1 hour for lunch.
• Employee discounts and further discounts for friends and family on dealership services.
• 24 Days Holiday + Bank Holidays – Rising with length of service.
• Discounted Shopping, Gym and Dining Benefits using an app designed to save you money whilst you earn.
• Medicare cash plan for all employees and their children, which gives same-day access to an online GP, money towards health, wellbeing and dental care.

Responsibilities:

• These tasks require excellent organisational skills with an attention to detail and a quality focus that is second to none.
• As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
• Booking and arranging customers vehicles into the service department.
• Engaging with existing customers
• Selling and advertising our dealerships services and products.
• Be committed to achieve complete customer satisfaction
• Help achieve sales targets as set out by the Aftersales Service Manager

Requirements:

• Comply with Health & Safety Procedures
• Comply with Company administrative procedures i.e. Use clock card machine, complete job cards etc
• Ensure work is completed to a high standard at all times
• Ability to work at a fast pace
• Well-mannered and ready to go the extra mile for our customers.

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