Supervisor

Company: ERNEST JONES
Apply for the Supervisor
Location: City of Edinburgh
Job Description:

Job Title

Permanent Supervisor – Part Time

About the Role

Our Supervisors have a special talent for amazing our customers. The role requires a strong focus on product knowledge, as you are the person who brings the stories behind each piece of jewellery to life. You will serve as a role model of outstanding customer service for other team members, driving sales targets and ensuring customers benefit from your expertise. You will also support store management by coaching new team members, helping them settle in, develop their product knowledge and grow their retail skills.

Qualifications

You will have retail or customer‑service experience and a proven ability to sell. Communication skills, confidence and an outgoing personality are essential to build rapport with customers and demonstrate product features. To succeed you will need ambition; being a Store Supervisor is a stepping stone into a management role, and the company offers coaching, training and support to help you develop quickly.

Benefits

We offer a competitive salary and benefits, including sales incentives and a staff discount. As the nature of our business involves peak trading periods, Bank Holidays and weekends, additional hours may be required. Career development opportunities are available through training and development programmes designed to help you maximize your talent.

Equal Opportunity Employer

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.

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Posted: July 14th, 2026