Facilities Manager (Corporate Sites)

Role Overview

We’re looking for a Facilities Manager to coordinate and deliver high-quality FM services across a diverse property portfolio. You’ll manage contractors, support clients, oversee planned and reactive maintenance, and ensure buildings are safe, compliant and performing at their best.

Key Responsibilities

• Act as the main point of contact between the Client, Contractors and Bellrock, building strong relationships across your portfolio of sites.
• Manage the Asset Sustainability Plan / Operational Plan alongside the Technical Manager and update actions within the Deepki system.
• Use technology, IEQ and BMS systems to improve building performance, occupant comfort, energy usage and maintenance spend.
• Encourage occupant engagement through NPS surveys, the Vizta platform and workplace events.
• Attend client meetings, project meetings, health & safety meetings and monthly service reviews.
• Manage reactive and planned maintenance through the Concerto system, ensuring works are completed safely, on time and in line with contract requirements.
• Liaise with contractors, monitor performance and quality, and undertake inspections where required.
• Support projects, resolve service delivery issues and drive continuous improvement across your sites.
• Assist with budgets, QVRs, monthly client reports and financial reconciliations.
• Carry out regular site audits, manage actions through to completion and maintain accurate records.
• Prepare reports, correspondence and operational documentation as required.
• Maintain compliance with Health & Safety, environmental and statutory requirements, including accident reporting and ISO 14001 obligations.
• Support social impact initiatives and deliver a positive workplace experience for occupiers and visitors.

Skills & Experience

• A positive attitude and drive to do the right thing.
• Experience within Facilities Management, Property Management or Workplace Management.
• Experience delivering Hard and Soft FM services.
• A passion for improving service delivery and resolving challenges.
• Strong client, contractor and stakeholder management skills.
• The ability to manage multiple priorities across a portfolio of sites.
• An interest in technology and building performance, with a willingness to learn new systems.
• Experience supporting FM projects.
• An understanding of sustainability, compliance and customer‑focused service delivery.
• Strong communication skills and the ability to build relationships at all levels.
• A flexible, proactive and organised approach.
• A Health & Safety qualification (or equivalent experience).
• Experience carrying out site inspections, H&S audits and contractor risk assessments.
• The ability to prepare emergency plans, support emergency response procedures and maintain safe working environments.
• A customer‑focused mindset with a passion for creating positive workplace experiences.
• Whether you’re already managing multiple sites or looking to step up from an Assistant FM, Building Manager or Workplace role, you’ll be supported to grow and succeed with Bellrock.

Desirable

• Fabric / long‑term costing.

AI fluency & learning mindset

We are looking for people who actively use AI in their day‑to‑day work, demonstrate strong curiosity about new technologies, and take ownership for continuously improving how they think, work, and deliver.

Working Arrangements

Work from 127 Charing Cross, London and other surrounding sites Monday to Friday 08:00‑17:00. Flexible and remote working is offered where the role and business needs allow.

Benefits

• 25 days annual leave plus bank holidays + 1 additional day as a thank you.
• Salary exchange pension scheme.
• Life cover.
• Paid sick leave.
• Health Assured employee assistance and wellness program.
• Enhanced maternity, paternity and adoption leave.
• Salary sacrifice schemes: Cycle to work.
• Holiday purchase scheme of additional 5 days per year.
• Offers and discount scheme designed to save money on everyday shopping and essentials.
• Healthcare Cashplan.
• MotorSave Scheme.
• Refer a friend.
• Liftshare.
• Virtual GP.

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