Operations Manager- Stock Availability Team
Ocado Logistics – Dordon
Permanent – Competitive Salary on offer
About The Role
We’re looking for an Operations Manager to lead our Stock Availability Team, ensuring accurate stock control, strong inventory integrity and outstanding customer fulfilment across the site.
As an Operations Manager you will guide a dedicated team of approximately 40 members across four SAT shifts, collaborate with suppliers, customers, and operational leads, and spearhead process improvements. You will also direct our COEX team.
This role is vital to our business evolution, reshaping Stock Availability processes and influencing across the business.
What You’ll Be Doing
- Lead, coach and develop the site’s Stock Availability Team, creating a culture of accountability, collaboration and continuous improvement.
- Take ownership of stock accuracy, inventory integrity and stock control processes across the site.
- Analyse operational data to identify trends, resolve issues and improve performance.
- Build strong relationships with key customers, suppliers and internal stakeholders, acting as the site expert for Stock Availability.
- Present operational performance and improvement plans confidently to customers and senior stakeholders.
- Work collaboratively across Operations to ensure Stock Availability is fully integrated into wider site priorities.
- Identify opportunities to simplify processes, improve efficiency and deliver continuous improvement initiatives.
- Manage resources effectively to meet operational demand while maintaining high standards of compliance and customer service.
- Champion technical excellence and ensure SAT processes remain compliant, consistent and fit for the future.
Who Should Apply
We’re looking for an experienced leader who enjoys solving problems, leading people and driving improvement.
You’ll Be Someone Who
- Has experience leading teams in a fast‑paced warehouse, logistics or operational environment.
- Is passionate about developing people and building high‑performing teams.
- Has strong analytical skills and enjoys using data to drive decision‑making.
- Is commercially aware and understands the impact of operational performance on our customers and business.
- Builds strong relationships and is confident working with customers, suppliers and stakeholders at all levels.
- Has excellent communication and presentation skills.
- Enjoys challenging the status quo and finding smarter ways of working.
- Has experience delivering continuous improvement or change initiatives.
- Can balance operational priorities while maintaining attention to detail and high standards.
- Is flexible and willing to work across varying shift patterns to support a 24/7 operation, including occasional extended days and peak trading weekends.
Benefits
Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.
Financial Protection: We offer Income Protection and Life Insurance for financial security.
Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well‑being.
Private Medical Cover: Rest easy with comprehensive private medical insurance.
Generous Leave: Growing after 5 years, with an option to buy more.
Family‑Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave.
Share Schemes: Join exciting share plans to participate in our success.
Lifestyle benefits: Our benefits platform includes a Cycle to Work scheme, car salary sacrifice, and much more.
Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular retailers, days out, and restaurants.
Equality, Diversity and Inclusion
We are committed to equality, diversity and inclusion and welcome applications from all suitably qualified candidates. We do not discriminate on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We are happy to discuss reasonable adjustments to support you through the recruitment process.
We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.
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