Coach Growth & Partnerships Manager
Salary: Not Disclosed
Company Description: FITR is a VC‑backed startup building the operating system for modern fitness businesses and serves as the official software partner for HYROX. Based in Soho, FITR empowers thousands of coaches globally to scale their training, community, and client experiences through a single, category‑defining platform.
Location: London, UK
Job Description
You will own FITR’s Scale Pod, managing 600+ independent coaching businesses and strategic partnerships with brands like PureGym and The Gym Group. This is a high‑impact, commercially‑driven role where you will turn passive partnerships into growth engines, driving retention, expansion revenue, and coach success through lifecycle strategy and hands‑on activation.
Why this role is remarkable
- Join a VC‑backed startup at a genuine inflection point, shaping a brand‑new “Coach Growth & Experience” function from the ground up with high autonomy and ownership.
- Directly impact the success of thousands of coaches and leading industry partners like HYROX, PureGym, Third Space, and The Gym Group as their primary growth contact.
- Benefit from a high‑energy Soho office culture featuring unlimited holiday, flexible hybrid working, and a clear trajectory toward leadership as the company continues to scale rapidly.
What You Will Do
- Own the “Scale Pod” of 600+ independent coaching businesses, driving retention, engagement, and annual plan conversion while identifying high‑potential expansion and Custom App opportunities.
- Operationalize strategic partnerships post‑signup by running activation sessions, workshops, and coffee mornings with PTs to turn partner cohorts into active acquisition and growth engines.
- Collaborate cross‑functionally with Product, Marketing, and Leadership to build scalable playbooks, improve lifecycle automation, and feed commercial insights into the product roadmap.
The ideal candidate
- Proven experience in high‑volume Customer Success, Partnerships, or Growth roles within a SaaS startup, ideally supporting SMBs, creators, or independent operators.
- Highly commercially minded with a track record of driving revenue growth, spotting churn risks, and building repeatable systems from scratch in fast‑paced environments.
- Deep passion for health, fitness, or the creator economy, with the communication skills to influence everyone from individual PTs to corporate gym leadership.
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