Customer Advisor

We are looking for Customer Advisors to join our Customer Loyalty team at Admiral.

Responsibilities

Your primary duties will include:

• Handle calls from current customers, providing assistance such as securing the best renewal price, adding extra coverage, or resolving general queries.
• Provide exceptional service while adhering to compliance standards set by the regulated nature of our business.
• Work collaboratively with the team to adapt and meet evolving customer needs.

Qualifications

• Passion for delivering outstanding customer service.
• Strong communication skills.
• A team player mindset.
• Motivated and target driven.
• Eager to learn and develop.
• Resilient, able to handle challenging calls.

Benefits

• Base salary of £26,300 with potential for monthly incentives.
• 33 days holiday (including bank holidays) upon joining, increasing up to 38 days with tenure.
• Option to buy or sell up to five additional days of annual leave.
• Flexibility to split time between home and office.
• Continuous quality training and wellbeing support.

Disability Confident Leader

As a Disability Confident Leader, Admiral invites a fair and proportionate number of applicants with a disability or long-term health condition, who opt into the Disability Confident scheme, to the first stage of selection.

We are committed to diversity and inclusion, ensuring that promotion and advancement opportunities are not hindered by race, gender, age, sexuality or any protected characteristic.

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