Retail Customer Advisor

Responsibilities

• Giving great customer service by helping customers with various transactions across the store
• Driving sales through customer interactions, whilst promoting the benefits of the Dobbies Club membership
• Offering a helping hand with customer queries through great product knowledge
• Working with your team to maintain the cleanliness and upkeep of the store
• Working on the shop floor and other areas of the store as and when required, including stock handling, cash handling, take‑to‑car deliveries, stock control routines and restaurant services – an ideal opportunity to gain more skills and experience

Qualifications

• Experience within a customer‑facing role
• Team player, builds relationships, enjoys working in a team and celebrating success
• Punctual, well presented and has a can‑do, hardworking attitude
• Eager to learn new skills and gain new experiences
• Flourish in a busy, fast‑paced environment

Benefits

• Generous annual leave entitlement; use holidays as you wish with limited statutory days off required
• Uncapped discount across our stores: 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls
• Access to Stream – support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice
• Access to Retail Trust – seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards through our employee wellbeing platform
• Access to Dobbies Academy – continue your development with our eLearning platform and development programmes

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