Student Support Administrator

Merton College – one of the oldest and most vibrant Oxford University colleges – is seeking a highly organised, proactive and empathetic Student Support Administrator to play a key role in supporting the wellbeing of the student community.

Key Responsibilities:

• Working closely with the Head of Welfare, Academic Registrar, Senior Tutor and Chaplain.
• Contributing to the smooth running of the College’s welfare provision.
• Coordinating the work of the Welfare Team.
• Organising and supporting student wellbeing events and activities.
• Administering financial support schemes that help students thrive.
• Servicing welfare-related committees.
• Maintaining accurate records and systems.
• Assisting with safeguarding processes.

Skills and Experience:

• Strong administrative ability with tact, discretion, attention to detail, and a warm, approachable manner.
• Highly organised, accurate and able to manage multiple tasks.
• Comfortable working with confidential information.
• An excellent communicator, both in writing and in person.
• Empathetic, approachable and sensitive to the needs of students from diverse backgrounds.
• Confident using IT systems and willing to learn new applications.
• Membership of the OSPS pension scheme.
• Free medical insurance (taxable benefit).
• 30 days’ annual leave (plus bank holidays).
• Free meals on duty.
• Use of on-site gym and sports facilities.
• Cycle-to-Work and electric vehicle schemes.
• Free car parking.

Salary: £34,000 – £37,000 per annum, depending on skills and experience.

Contract and Hours: Permanent, full-time, 35 hours per week.

Location: Oxford, OX1 4JD (on-site).

Closing date: 9.00am on Wednesday, 12 August 2026.

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