Service Desk Team Lead – Drive Excellence (Hybrid UK)

IVC Evidensia is seeking a Service Desk Team Leader to guide a team of Service Desk Engineers across UK & Ireland. You will drive service excellence, develop people and improve processes in a fast-paced technology environment.

You’ll lead day‑to‑day operations, manage workloads, ensure quality standards, handle escalations and collaborate with IT teams, suppliers and project teams to deliver change and exceptional customer support.

#J-18808-Ljbffr…