Administration Officer

Responsibilities

1. Act as a point of reference for incoming telephone queries, taking appropriate action personally or redirecting as necessary.
2. Produce reports and letters in accordance with Division guidelines.
3. Carry out general administrative and clerical functions including photocopying, filing paper and electronically as required.
4. Process the client referral system and associated paperwork in accordance with departmental systems.
5. Maintain effective and efficient departmental systems and office procedures including adequate supplies of departmental forms/leaflets and stationery requirements.
6. As part of the team you will be registering patients onto the Trust computer system (Rio) whereby accuracy is essential. Working knowledge of all common computer applications including Word is essential.

Qualifications

Excellent organisational and administrative skills are essential, with the ability to work well under pressure and cope with conflicting demands, and have the ability to use your own initiative, while maintaining excellent attention to detail and a high level of confidentiality.

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