Customer Care Specialist — Multi-Channel Subscriptions

Mediahuis IRL is seeking a Customer Care Representative to provide fast, friendly support to readers and customers at Clarendon Dock, Belfast. You will handle inquiries about subscriptions, accounts, and payments, logging information to help improve services and resolve issues efficiently.

The role emphasizes empathy, accuracy, confidentiality, and the ability to work as part of a team in a fast-paced environment. Onsite in Belfast with potential exposure to multiple digital brands.

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