Contact Centre Team Leader – Drive KPIs & Growth

Company: Concentrix
Apply for the Contact Centre Team Leader – Drive KPIs & Growth
Location: Stockport
Job Description:

Concentrix in Stockport is looking for a Team Leader, Operations to supervise call centre associates. This position involves coaching, motivating, and ensuring performance metrics are achieved. You will manage daily performance and handle escalations while driving a strong team environment.

The ideal candidate will have strong leadership and problem-solving skills, along with the ability to perform under pressure. This is a full-time role, offering a salary of £27,120.

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Posted: July 14th, 2026