Senior European Customer Success & Retention Lead

Teciem is seeking a Senior Customer Success Executive (Retention Lead) to join their team in Greater London. This role involves maximizing customer adoption and ensuring platform stability across complex Treasury & Capital Markets accounts. The ideal candidate will have over 10 years of experience and strong expertise in major platforms like Summit and Kondor.

You will be responsible for customer value and retention strategies, providing insights and driving best practices, while coordinating cross-functional teams to ensure long-term success.

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