Membership Renewal & Customer Success Lead

Cognibox in Cardiff is looking for a Customer Success Executive to manage the renewal of customer memberships and enhance customer value. You will engage with clients, ensure smooth renewal experiences, and build long-lasting relationships.

The ideal candidate has proven experience in customer service, excellent communication skills, and a proactive approach to problem-solving. We offer a hybrid work model, generous annual leave, and various perks to support your wellbeing.

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