- Salary: £25,350 to £27,300 per annum
- On‑Target Earnings (OTE): £35,000 to £45,000+ per annum
- Bonus: Individual and Team Performance Bonuses
About Us
At Beard Surgeon, we create premium grooming products designed to help men look good, smell good and feel good every day.
Founded by three childhood friends, Beard Surgeon was built with a simple goal: to make grooming an enjoyable part of a man’s routine rather than a chore. Our range of fragrance-inspired beard, hair and skincare products helps customers feel more confident and present their best selves.
What started as a small business has grown into an award‑winning UK grooming brand, serving thousands of customers through our website, retail locations, events and brand partnerships. We pride ourselves on exceptional customer service, high-quality products and creating memorable experiences for every customer we meet.
As we continue to grow, we’re looking for passionate, customer‑focused people who want to be part of our journey.
Your role at Beard Surgeon
We are seeking a dynamic and experienced Kiosk Manager to join Beard Surgeon, a leading retailer in the grooming industry. The Kiosk Manager will play a pivotal role in driving sales, managing staff, and ensuring operational excellence across our kiosk locations in London. The successful candidate will report directly to the Directors and will be responsible for sales objectives, staff management, and overall performance in the region.
Role Overview
We are looking for a responsible, ambitious, and natural leader to join Beard Surgeon in White City as our Kiosk Manager. You will be fully trained in your first 3 months, then take full ownership of our kiosk – especially on weekends, when the Directors attend external markets and events. You will be our top sales performer, lead training for the team, manage daily operations, and help drive growth, with clear pay increases and great performance rewards.
Key Responsibilities
- Be the top seller at the kiosk: lead by example, hit sales targets, and drive revenue
- Deliver training to new and existing staff: teach product knowledge, sales techniques, and service standards
- Conduct regular 1‑to‑1 meetings with all team members: support development, give feedback, and resolve issues
- Plan and manage staff rotas, ensuring full coverage and smooth daily running
- Oversee all kiosk operations independently on weekends (while Directors are away) and assigned weekdays
- Maintain high standards of customer service, presentation, hygiene, and brand reputation
- Manage stock, follow company procedures, and ensure health & safety rules are always followed
- Motivate and guide the team to deliver consistent results
Requirements
- Experience: Minimum of 2 – 3 years of experience in retail management, team leadership, or fast‑paced store operations. Experience managing retail staff or barbers is a plus, but not required.
- Responsibility: Proven track record of keyholding, opening/closing operations, or managing a site independently.
- Qualities: Highly responsible, reliable, hungry to progress, and a strong natural leader
- Skills: Confident in selling, comfortable leading and training others, organised and proactive
- Availability: Must be fully available to work weekends + 3 weekdays per week
- Attitude: Able to work independently, take initiative, and set high standards
What We Offer
- Salary: £25,350 to £27,300 per annum
- On‑Target Earnings (OTE): £35,000 to £45,000+ per annum
- Bonus: Individual and Team Performance Bonuses
- Full training and support throughout your first 3 months
- Opportunity to grow and shape the team and business
- Friendly, driven, and supportive working environment
If you possess a passion for sales leadership, team management, and driving business growth, we invite you to apply for this exciting opportunity at Beard Surgeon. We value diversity and inclusion in our workplace and welcome candidates from all backgrounds.
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