Test Centre Associate – Pay Range £13.45
Role Overview
Reed in Partnership, a British family‑owned company, is looking for a Test Centre Associate to support the DVSA programme. In this role you will invigilate driving theory tests, ensure integrity and compliance, and provide excellent customer service to candidates across the UK.
Key Responsibilities
- Deliver a high level of customer service
- Check candidate ID documents and book them into the system
- Maintain test integrity and security
- Supervise and invigilate tests
- Explain the test process and answer candidate queries
- Review test schedules and manage the centre timetable
- Perform daily opening and closing procedures
- Accommodate individual candidate needs in line with the Equality Act and our diversity approach
- Handle and report incidents that could affect candidate testing
Work Schedule
The role is flexible with part‑time or occasional shifts. Typical shifts include: mornings (08:30–13:00/14:00), afternoons (12:30–17:30/18:30), full days (08:30–17:30/18:30), evenings (16:30–20:30/21:30) and combined afternoon‑evening (12:00/13:00–20:30/21:30). The Sheffield test centre operates Monday‑Saturday; candidates must be available for evenings and Saturdays.
Qualifications
- Full UK driving licence (driving not required at all sites)
- Significant experience in high‑quality customer service
- Excellent attention to detail and accuracy
- Ability to work under pressure, meet short deadlines and multitask
- Experience working with diverse customer groups
- Strong judgment and decision‑making skills
- Flexibility to work evenings and Saturdays
- Calm, professional handling of confrontational candidates
Benefits
Long‑term employment stability and the chance to assist people at a key moment in their lives.
Diversity & Inclusion
We comply with the Equality Act and provide equal opportunities. No candidate shall receive less favourable treatment on the basis of gender, race, disability, sexual orientation, religion, age, or other protected characteristics. Disabled applicants meeting the minimum criteria receive a guaranteed interview scheme.
Internal Applicants Deadline
Internal applicants have until 21st July 2026.
Contact
Phone: 0333 2408 490 | Email: rinp.ma@reed.com
#J-18808-Ljbffr…