Respiratory Diagnostic/Sleep Support Administrator

We cannot offer visa sponsorship for this role.

Key Responsibilities

• Provide patient-focused and high-quality clerical support to the Respiratory Diagnostic Department.
• Ensure data quality is the highest priority by accurately recording, filing and tracking all notes, referrals and reports.
• Schedule appointments in accordance with clinical need and manage a waiting list for patients awaiting investigations.
• Accommodate patients who require additional appointments and arrange extra clinics to reduce waiting times.
• Handle telephone queries regarding all aspects of Respiratory investigations and transfer calls to the appropriate staff member if necessary.
• Type sleep study results letters, upload them to the timeline and send them to external stakeholders.
• Attend all mandatory training as required, including in-house courses and services development training.
• Complete other clerical duties as directed, including reception duties when needed.
• Operate within the constraints of the Data Protection Act and other governance requirements.

Qualifications and Skills

• GCSE or equivalent in Maths and English (A‑C essential).
• RSA StageIII typing qualification or proven keyboard skills; accurate typing required.
• Proficient in Microsoft Office including Excel and PowerPoint.
• Strong organisational and planning skills, ability to prioritise workload and work independently.
• Excellent communication skills and a customer‑service mindset.
• Knowledge of the NHS appointment system and experience with audit reporting is preferred.
• Experience supervising a team and working within a busy environment.

Legal Notice

All qualified candidates are considered in accordance with equal opportunities legislation. This role is not eligible for visa sponsorship.

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