This role sitswithinUKI CTOPlatforms,partnering with teams across the organisation to modernise andevolve the technology platforms that power Sky’s Home Service andSupply Chain operations. Working at the heart of Sky’sfulfilmentecosystem, you’ll help shapecorecapabilities that enable the end-to-end delivery ofproducts and services,bringingproducts likeSky GlassandSky Stream, Sky Mobile, Sky Broadband and Sky Protectinto millions ofcustomerhomes across the UK andIreland.
What you’ll do
Breakdown complexproblems through featureanalysis.
Lead on technicalanalysis; breaking down complex features into development readyuser stories.
Write clear and detailedtechnical features and stories with testable acceptance criteriaand measurable benefits.
Maintaina prioritised data driven backlog of features andstories through refinements,planningandretrospectives.
Read and interprettechnical documentation, including system specifications andarchitecture diagrams, and use these to guidedecisions.
Build a strongunderstanding of how our systems work, how software isdeveloped,testedand released.
Contribute to agileceremonies and support good practice across the team, using yourknowledge of Agile, Scrum and theSky’s Scaled AgileFramework
Alongside productdelivery, you will also look for opportunities to improve existingsystems. This may be performance, reliability, security, orsimplifying processes to help the team work moreeffectively.
Have astrongpreviousexperience in a similar Technical Analyst or ProductOwner role.
What you’ll bring
Proven experience in aProduct Owner, Business Analyst or similar role, working closelywith software engineering teams in an agileenvironment.
Strong skills in leadingand facilitating technical discussions, shaping solutions andbreaking down complex problems into clearly articulated backlogitems with well-defined acceptancecriteria.
Strong communicationskills, with the ability to explain complex issues to bothtechnical and non-technical stakeholders and ask the rightquestions at the righttime.
Experience supportingand leading agile ceremonies, helping teams adopt effective agilepractices and ways ofworking.
A proactive approach toidentifying opportunities for improvement across the products,platforms and processes yousupport.
You will be comfortableusing tools such as Jira, Confluence, Miro, Figma, Postman and SQLas part of your everydaywork.
Benefitsand perks
There’s onethingpeople can’t stoptalking about when it comes to life at Sky:the perks. Here’s ataster:
Free Sky TV orNOW package, including Sky Sports and SkyCinema
Pension package with upto 9% employercontribution
Private healthcare withmental healthsupport
Aviva Digital GP anddentalinsurance
Discounts on Skyproducts, including Sky Mobile, Sky Broadband, Sky Glass and SkyProtect
Sharesave and Techschemes
A range of Sky VIPrewards andexperiences
Howyou’llwork
AtSky, we want to be a community that thrives by being together.Flexible workingremainsa key part of that. We want our people to have thebest of both worlds – time working at home, as well as time in theoffice.
The hybridworking expectations for this role are 2 days in the office perweek.
Yourofficebase
Our Livingston office at Kirkton Campus ishome to our first and biggest Contact Centre. It’s also home to ourSky Up Academy, placing young people at centre stage as mediacreators. With an on-site restaurant, gym and beauty salon, you canmake your routine work for you.
The nearest trainstation is Livingston North. A Sky shuttle bus runs between thestation and campus every 20 minutes throughout the day. SkyWatermark, our central site for Livingston, is also just a shortshuttle bus away.
Whoweare
We’re Sky,a leading media and entertainment company who connect millions withentertainment, sports, news and arts through innovative productsand services. Working with usmeans you’ll bebringing the joy of a better experience to more people, every day.All so we can do better and deliver better for ourcustomers, colleagues and society.
We’re anequal opportunity employer and value diversity at ourcompany. We’re aDisability Confident Accredited Employer, and welcome and encourageapplications from allcandidates. Wewill look to ensure a fair and consistent experience for alland will makereasonable adjustments to support youwhere appropriate.Please flag any adjustments you need as early as youcan.
Just so youknow: if your application issuccessful, we’ll askyou to complete a criminal record check. And depending on the roleyou have applied for and the nature of any convictions you mayhave, we might have to withdraw theoffer.
To be eligiblefor this role you are requiredto havethe appropriateright to work in the UK. Please be awareSky does not offer sponsorship for thisposition.
To find outmore about working with us,search #LifeAtSky onsocialmedia.
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