Service Technician

We are hiring a Service Technician in our expanding Service Team.

Responsibilities

• Respond to service calls within specified times, coordinating with Service Schedulers.
• Diagnose and repair faults efficiently while minimizing customer disruption.
• Conduct preventive maintenance visits (PMV) thoroughly and document all work.
• Manage spare parts on the van, ensuring accurate stock levels and records.
• Complete all required documentation and timesheets promptly.
• Adhere to health and safety, cyber security processes, and company policy.
• Maintain company property, vehicles, tools and IT equipment.
• Keep technical knowledge up to date via the Technical Support Department.
• Ensure van stock and tool inventory are accurate.
• Be flexible with working hours, including out‑of‑hours and weekend work, and overnight stays when necessary.

Desirable Skills

• Technical competence in line with company requirements.
• High attention to detail and logical fault‑identification approach.
• Good geographical knowledge.
• Excellent interpersonal and communication skills.
• Competent IT user for all relevant systems.
• Ability to operate in line with company values and behaviours.
• Strong organisational skills.

Security Clearance

Applicants must be capable of undergoing security clearance vetting and achieve at least an SC level, if not already cleared.

Benefits

• Generous annual leave plus 8 bank holidays
• Birthday off
• Door-to-door pay
• Company pension scheme
• Life cover
• Healthcare plan
• Retail discounts

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