Luxury Customer Care Specialist (VIP & Styling)

Company: ME AND EM
Apply for the Luxury Customer Care Specialist (VIP & Styling)
Location: London
Job Description:

ME+EM Customer Care Advisor role based at Head Office, White City Place, West London. You will deliver a warm, personalised, luxury-level service across all channels, resolving queries with empathy while upholding brand values and ensuring a premium customer journey.

Responsibilities include resolving complex issues, offering styling advice, and supporting VIP and Friends & Family orders. You will contribute to a smooth operation and maintain GDPR-compliant customer records.

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Posted: July 14th, 2026