ME+EM Customer Care Advisor role based at Head Office, White City Place, West London. You will deliver a warm, personalised, luxury-level service across all channels, resolving queries with empathy while upholding brand values and ensuring a premium customer journey.
Responsibilities include resolving complex issues, offering styling advice, and supporting VIP and Friends & Family orders. You will contribute to a smooth operation and maintain GDPR-compliant customer records.
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