Job Role
We’re looking for a compassionate and motivated individual to join our team as a Community Support Worker. In this role you’ll support a caseload of participants in a community setting from their initial assessment and throughout their sentence, providing guidance, encouragement, and tailored support to help them overcome challenges, reintegrate into society and successfully complete their journey.
Support is delivered through one-on-one sessions and group interventions designed to empower participants and build safer, welcoming spaces where people with experiences in rehabilitation can engage in meaningful activities promoting social inclusion, wellbeing and skill development.
We welcome applicants from a wide range of backgrounds, including health and social care, mental health support, youth work, housing services, substance misuse recovery, community volunteering and newly graduated students from criminal justice or related fields.
Our ideal candidate is confident, empathetic and comfortable mentoring people from all walks of life, passionate about supporting others and committed to helping individuals overcome challenges and transform their lives. This is a rewarding opportunity to make a real impact.
Salary: £25,877 – £29,000 per annum (dependent on experience).
Benefits
- 25 days annual leave + Bank Holidays + Birthday day off (with opportunity to buy an additional 5 days)
- 2 Volunteer Days
- Pension – 5% Employee, 5% Employer
- Healthcare Cash Plan, incl. 3 x salary life assurance
- Annual salary pay review
- Refer a friend scheme
- Free access to Benefit Hub – online portal with retail discounts, cycle to work scheme and additional voluntary benefits
Key Responsibilities
- Meet individual performance targets and contribute to team performance targets in line with contractual requirements.
- Collaborate closely with volunteer peer mentors and/or mentors to manage your caseload effectively and connect participants with resources for housing, substance use, physical and mental health, etc.
- Contribute to a learning environment where colleagues develop skills, share best practice and engage in activities.
- Ensure effective case management and coordination of risk with a focus on safeguarding adults and children, including timely notification of concerns to the Probation Service and adherence to systems, policies and procedures.
- Ensure all contractual targets are met.
Skills and Experience
- IAG Level 3 – desirable.
- Experience managing a caseload of participants – desirable.
- Knowledge of inputting and retrieving electronic data and maintaining computer‑based information systems accurately and timely.
- Experience in a target‑driven environment.
- Excellent verbal, non‑verbal and written communication skills.
- Ability to motivate and sustain engagement of individuals.
- Will be required to process a Disclosure and Barring Service (DBS) check.
Location & Details
Location: PlymouthHours: 37 hours per weekContract: PermanentClosing Date: 22 July 2026
Equal Opportunities Statement
Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Seetec supports the recruitment of ex‑offenders and will not discriminate in any way.
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