Domestic Abuse Support Worker

Company: Nottingham Community Housing Association
Apply for the Domestic Abuse Support Worker
Location: East Midlands
Job Description:

Salary

£24,871 – £25,371 per annum

Location

Derbyshire

Hours

37

Closing Date

31/07/2026 23:59

Job Title

Domestic Abuse Support Worker

The Vacancy

This post is exempt under Schedule 9, Part 1 of the Equality Act 2010 and is only open to female applicants.

About Derbyshire WISH

Derbyshire WISH is looking for a compassionate, resilient and motivated Domestic Abuse Support Worker to join our specialist team supporting women and families affected by domestic abuse.

The Role

This rewarding role offers the opportunity to work across both refuge accommodation and community outreach services, providing trauma‑informed support to survivors of domestic abuse. The role will primarily be based in South Derbyshire, supporting women to achieve greater safety, independence and wellbeing.

Key Responsibilities

  • Provide one-to-one emotional and practical support to people affected by domestic abuse.
  • Manage a caseload and develop personalised support plans, safety plans and risk assessments.
  • Deliver trauma‑informed, strengths‑based support that empowers survivors to achieve their goals.
  • Support people living in refuge accommodation and those accessing community‑based outreach services.
  • Facilitate wellbeing activities, group support sessions and recovery‑focused interventions.
  • Work collaboratively with multi‑agency partners, advocating for survivors and promoting safeguarding.
  • Signpost and refer to specialist services including housing, health, legal and financial support.
  • Maintain accurate and up‑to‑date records using case management systems.
  • Contribute to maintaining a safe, welcoming and supportive environment for all.
  • Support safeguarding practices for both adults and children and respond appropriately to risks and concerns.
  • Participate in a rota that may include occasional evenings, weekends and bank holidays.

About You

We are looking for a dedicated and empathetic individual who has experience working with vulnerable people and understands the impact domestic abuse can have on individuals and families.

Essential Skills and Experience

  • Experience providing support to vulnerable individuals, ideally within domestic abuse, housing, safeguarding, social care, mental health or related services.
  • Knowledge of domestic abuse, coercive control, trauma‑informed practice and safeguarding principles.
  • Ability to build positive, professional relationships and communicate with empathy and respect.
  • Experience managing confidential information and maintaining accurate records.
  • Competent IT skills, including Microsoft Office and case management systems.
  • Ability to work independently whilst contributing positively to a team environment.
  • Resilience and confidence when supporting individuals.

Additional Requirements

  • Full UK driving licence.
  • Access to a vehicle insured for business use.
  • Flexibility to work occasional evenings, weekends and bank holidays as required.

Why Join Derbyshire WISH?

At Derbyshire WISH, you’ll be joining a supportive and values‑driven team committed to improving the lives of women and families affected by domestic abuse.

In Return, We Offer

  • Meaningful and rewarding work that changes lives.
  • Ongoing training and professional development opportunities.
  • Supportive management and a collaborative team environment.
  • Opportunities to develop specialist knowledge in domestic abuse and trauma‑informed practice.
  • The chance to make a lasting impact across communities in Derbyshire.

Some Benefits

  • Wellbeing plan
  • NCHA pension
  • Free DBS checks
  • £250 referral bonus
  • Generous annual leave
  • Free healthcare cash plan
  • Company social events
  • Enhanced maternity, paternity and adoption leave and pay
  • Free training and development
  • Access to cycle to work and discounted bus pass schemes

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Posted: July 14th, 2026