Impactful Pensions Customer Advisor | Hybrid, Newcastle

XPS Group in Newcastle is seeking an experienced Customer Service Advisor to join our office on a hybrid basis. You will handle a high volume of inbound calls, understand customer needs, and provide first‑class service in a busy pensions and insurance setting.

Ideally you have prior contact centre experience, excellent communication skills, and the ability to manage multiple tasks under pressure. We offer a competitive salary, discretionary bonus and a comprehensive benefits package.

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