Onsite Reservations & Booking Specialist – Guest Experience

Warner Bros. Studio Tour London is seeking a Booking & Reservations Coordinator to play an important part in delivering a seamless visitor journey from first enquiry through to ticket fulfilment, helping create a smooth, high‑quality experience that drives satisfaction and repeat visits.

You will respond to visitor enquiries across phone, email, live chat and other channels within service levels, collaborate with colleagues to resolve ticketing issues, and maintain knowledge of CRM and booking

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