King’s Lynn
£26,000 to £28,000
Gap Construction are recruiting on behalf of a family owned regional contractor specialising in social housing and reactive maintenance. Due to continued growth, they are seeking an experienced Repairs Planner & Scheduler to join their busy office in King’s Lynn. This is a fast paced role that plays a key part in the successful delivery of reactive maintenance works. The successful candidate will have previous experience within a repairs planning and scheduling environment and be confident coordinating multiple operatives, managing changing priorities, and delivering an excellent service to clients and tenants.
Performance Objectives
- Effectively schedule and allocate repair works to operatives
- Manage and optimise daily and weekly operative diaries
- Prioritise emergency and urgent repairs
- React quickly to cancellations, overruns, and changing workloads
- Ensure maximum productivity and efficient utilisation of resources
- Liaise with tenants, clients, operatives, and management to provide updates and manage expectations
- Monitor job progress to ensure works are completed within agreed timescales
- Raise and manage works orders accurately
- Maintain up to date records and produce reports where required
- Identify and escalates issues that may impact service delivery or performance targets
Person Specification
- Previous experience in a Repairs Planner or Scheduler role is essential
- Strong understanding of reactive maintenance environments
- Experience within social housing or maintenance contracts is highly desirable
- Excellent organisational and multitasking skills
- Strong communication and customer service abilities
- Experience working to KPIs and strict deadlines
- Knowledge of building trades and repair processes would be advantageous
- Resilient, proactive, and able to remain calm under pressure
- Strong attention to detail with excellent problem solving skills
- A team player with the ability to manage multiple priorities effectively
This vacancy is being advertised on behalf of Gap Construction, who are operating as an employment agency. Gap Construction is committed to the selection, recruitment, and development of the best people, basing judgments solely on suitability for the job.
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